Return Policy

At Pallet Liquidation Warehouse, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your order, please review our return policy below.

Return Eligibility

• Items must be returned within 30 days of receipt.
• Products must be in their original condition, unused, and with all original packaging and tags attached.
• Certain items, such as clearance or liquidation pallets, may be final sale and non-returnable. Please check the product description for details.

How to Initiate a Return

1. Contact Us: Email our customer service team at [Insert Email] or call us at [Insert Phone Number] to initiate your return.
2. Provide Information: Include your order number, the item(s) you wish to return, and the reason for the return.
3. Return Authorization: We will provide you with a Return Authorization Number and instructions on how to proceed with your return.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
• We recommend using a trackable shipping service or purchasing shipping insurance for items over $50, as we cannot guarantee that we will receive your returned item.

Refund Process

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges

If you need to exchange an item for the same item or a different one, please follow the return process and place a new order for the item you wish to receive.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of receipt so we can assist you with a replacement or refund.